Frequently Asked Questions

Everything you need to know about shopping with Oliver's.

What is your standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.

How do I process a return or exchange?

We offer a 30-day return policy on all unworn items with original tags. Simply visit our Returns Portal to generate a prepaid shipping label and select your preferred refund method or exchange size.

How do I find the right size for me?

Each product page features a detailed 'Size & Fit' guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or down for a tailored look.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments through Klarna and Afterpay.

Are your materials sustainably sourced?

At Oliver's, we prioritize quality and ethics. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with Fair Trade certified factories.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.